Privacy Policy

1. Information we collect

• Account details: Name, email address, and login credentials.
• Profile and listings: Vehicle details, photos, specifications, and swap preferences.
• Communications: Messages exchanged between users, swap requests, and notifications.
• Technical data: Device information, IP address, browser type, and usage logs.
• Cookies: Data collected via cookies or similar technologies to enhance experience and measure performance.

2. How we use your information

• To operate and provide our services (listings, swaps, messaging).
• To send notifications, updates, and support messages.
• To generate analytics and improve our AI swap evaluation tools.
• To enforce platform rules, prevent fraud, and ensure trust between users.
• To comply with legal obligations and respond to lawful requests.

3. Legal bases for processing

We process personal data under the following legal bases (depending on your location):

• Consent (e.g., when you agree to marketing emails).
• Contract (when providing our platform services to you).
• Legal obligation (to comply with applicable laws or regulatory requests).
• Legitimate interests (to maintain security, improve services, and prevent misuse).

4. Sharing of information

• With other users: when you list vehicles or send swap requests.
• With service providers: such as hosting, analytics, or payment partners.
• For legal reasons: to comply with laws, regulations, or legal processes.
• In business transfers: if VanTally undergoes a merger, acquisition, or asset sale.

5. Data retention

We retain personal data only as long as necessary for the purposes described in this policy, including legal, accounting, or reporting requirements. Swap records and messages may be stored for a limited period to resolve disputes and comply with regulations.

6. Security

We use appropriate technical and organisational safeguards to protect your personal information from unauthorised access, loss, misuse, or disclosure. While we take these steps, no system can be guaranteed to be 100% secure.

7. Your rights

• Access, correct, or update your data in your account settings.
• Request deletion of your data (subject to legal requirements).
• Withdraw consent where processing is based on consent.
• Request a copy of your data in portable format where applicable.
• Object to processing for marketing or other legitimate interest purposes.

8. Cookies & tracking

We use cookies and similar technologies to improve site performance, remember user preferences, and run analytics. You can manage cookie preferences in your browser settings.

9. Changes to this policy

We may update this Privacy Policy periodically. Significant changes will be notified through the platform or by email. Continued use of VanTally after updates means you accept the revised policy.

10. Contact us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: privacy@vantally.co.uk